Category: CPanel / WHM

  • WordPress wp-admin missing gui

    When moving WordPress sites around on servers and from a staging setup to live, we sometimes get bitten with “wordpress wp-admin missing gui” where the public view of the site is working fine, but the wp-admin areas shows up as plain text or simple html. You may not have seen it before, but plain white background and all the dashboard selections are simple links, like the theme is missing.

    Having gone through this several times in the last 4 or 5 weeks, I have decided I need to document what I tried and what worked in the end for the latest site issue. It could be different things and while I did not make a note the last few times, I’ll come back here in future if something different happens.

    We use CPanel for all our hosting servers and the WordPress Toolkit is installed.

    The task was a simple swap from staging to live which I do on a regular basis, and do it manually, as I have done for numerous years. However this time the dreaded “wordpress wp-admin missing gui” struck!

    Skipping the intervening hour of trying a multitude of settings, I discovered that this site was impacted by one of the WordPress Toolkit security settings. Which one, I do not know, as the final outcome was to revert or reset all the security settings and then enable 1 by 1 waiting to see which one failed, and none did!. Bah humbug.

    The outcome is then likely that somewhere in those settings, as I had copied the site manually into the public_html, had some setting that tied it back to the staging location, and ultimately crashed the theme. I expect that clearing the security settings (Revert) and re-enabling in one hit would have addressed the issue, but as with many things, we try incremental changes. If it happens again, I will try that first.

  • ClamAV Archive.Test.Agent2-9953724-0 False Positive

    Like many others we rely on multiple AntiVirus tools and one of them is the ubiquitous ClamAV on our Linux hosting servers. Earlier today we started being hammered with ClamAV notices of viruses being identified. Some research later and we are confident the ClamAV Archive.Test.Agent2-9953724-0 is a False Positive.

    (quarantined to /home/quarantine/cxsuser/client-account/backup_2022-06-25-0330_Clientaccount_f4f78444ae93-themes.zip.1656132445_1) ClamAV detected virus = [Archive.Test.Agent2-9953724-0]

    Various internet sources confirmed that ClamAV had indeed released an update signature file which included a ‘Test’ signature, namely ‘Archive.Test.Agent2-9953724-0’. A subsequent update, released within 24 hours addressed the false positive and, hopefully, prevents any future signature file from containing Test signatures.

    # /usr/local/cpanel/3rdparty/bin/freshclam
    
    ClamAV update process started at Sat Jun 25 15:09:55 2022
    daily database available for update (local version: 26582, remote version: 26583)
    Current database is 1 version behind.
    Downloading database patch # 26583...
    Testing database: '/usr/local/cpanel/3rdparty/share/clamav/tmp.73d24b3a72/clamav-52f6105711bb0d74294d4d1c535e77c0.tmp-daily.cld' ...
    Database test passed.
    daily.cld updated (version: 26583, sigs: 1987677, f-level: 90, builder: cmarczewski)
    main.cld database is up-to-date (version: 62, sigs: 6647427, f-level: 90, builder: sigmgr)
    bytecode.cld database is up-to-date (version: 333, sigs: 92, f-level: 63, builder: awillia2)